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The zoo was amazing and we only had a flying visit. It was a shame the Pandas were not there but to see the polar bears, elephants, rhinos, hippos, giraffes, penguins and all manner of other animals. It was a great surprise having originally gone to see the Christmas markets at Schönbrunn Palace. Brilliant day out, thank you.
The Panda exhibit was closed and the main reason for my trip. The service was convenient and venue was delightful aside from the main attraction ghosting it.
The Zoo was well layed out and the staf was friendly, however the animals was not really on show as the weather was cold and also they advertise Panda'a which was not there with their enclosure being worked on.
A really nice traditional zoo, animals all looked well looked after . Some of the old buildings were excellent and like walking back in time
Historic zoo. Third visit for us. A fine collection of animals, but the cages aren't necessarily up to today's standards. And above all, a huge disappointment: the absence of the pandas, whose enclosure is under construction!
View original review in French
Nothing special. Having troubble seeing animals in the sense that they were nowhere to be seen. The path and the cages are not designed to see animals in their habitat. Except a few specimens where you can have an overview of the cage , the rest were hidden. It seemed that there were more giftshops and restaurants than animals to see. Overall it was ok but nothing special.
We were in Schönbrunn on November 2nd, the zoo was full to bursting as it was still the fall vacations and unfortunately almost none of the restaurants were open! Beer garden closed, stand near the penguins closed, dismantled, stand near the main entrance coming from the palace closed, cleaned up. There were only 2 stands open, 1 pretzel stand and 1 stand where crowds of people were queuing. Or you could go to the restaurant. We then went to the Tiroler Haus restaurant, very unfriendly, prices horrendous and nothing on the plate. I'm not surprised why the families bring everything themselves. And as an Austrian, you are actually 2nd class, they only look at foreigners. Apart from that, we really enjoyed it. Unfortunately, a lot of the attractions were closed due to renovation work and we will definitely be back next year.
View original review in German
If a Zoo advertise itself with a speciel spicies like a Panda - the least would be to indicate if its temporary not available!
Perfect prices, nice zoo, very clean, a lot of different animals. Wr are a little bit unhappy because there is no Pandas but ok we will back again soon.
We loved the giraffe ❤️ the monkeys were super cute, the penguins, the coalas, the flamingos... We loved that we can encounter with some of the animals! But unfortunately we couldn't enjoy the pandas. Hope that they will come back soon.
loved all the animals there. the cheetah showed itself a lot and was very active! the seals and penguins especially and the entrance to this small museum like spiral where you can find out all about antarctica was awesome. accessing the tickets was easy through whatsapp!
Animals look happy💚 zoo is really nice place💚 we are looking forward to see pandas next year🤩
The zoo was beyond expectations. I really enjoyed my time with such diversity of animals, my favorite sopt definitely was the little goats area.
A very nice zoo with a great variety of species We especially liked the Kia's when we could watch them taking apart a box. Clean facilities and clean enclosures. A successful project
View original review in German
Yes our visit to the zoo was very nice the giraffes, the elephants the penguins and even more but above all dwe visit to the zoo was exciting because our great-grandson was there for the 1st time will certainly come back. I have to say the whole zoo is beautiful.
View original review in German
Some enclosures are empty, notably the pandas, although this is the zoo's main selling point. Other animals are almost invisible, such as the polar bear, which lives in conditions that are totally at odds with its natural habitat: an enclosure in direct sunlight with little water (warm, certainly). The poor thing!
View original review in French
A lot of animals, but we were disapointed because of reconstruction of big part of zoo. We wanted to see Panda for example, but it was not possible.
Ticket booking simple and unproblematic, payment smooth, confirmation with ticket immediately available, and thus quick entry to the zoo possible! Everything was perfect, I will use and recommend this service again! Keep up the good work :)
View original review in German
First of all the weather was amazing, we enjoyed following the foot steps of the lion throughout our walk. The kids was really nice xcoted to seeing the polr bear and wolf .
We followed the tour and really saw a lot of animals The treetop path was also great. There were lots of restaurants along the way, and the countless very clean toilets were also worth mentioning. We really enjoyed our visit to the zoo.
View original review in German
It was a fantastic experience. The animals were special, animals you don't see that often (polar bear, koala, panda). Thanks to headout.com the booking was quick and easy.
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Various enclosures, such as the rainforest house, were closed for renovation/conversion. I find it outrageous that you still have to pay the full price. Otherwise, the zoo was very nice, the animals there are kept in a species-appropriate manner wherever possible and are clearly feeling well.
View original review in German
I've been to a fair share of zoos but the enclosures here are so good!! The trail that takes you to every single enclosure is such a nice walk around, the restaurants for bevs aren't too expensive and it was just the most enjoyable day
The ice bear enclosure and small museum was the most memorable in my opinion. I spent at least an hour or so just there, reading every single thing on the walls, it even inspired me to work in such places in the future. It's well put together. The only downside I saw was that the bears were not having it in the hot summer. Poor things looked like they were going to pass out. Cannot the zoo accomodate such somehow?
The day at the zoo was perfect! Great enclosures, lots of different animal species. Food: plenty of drinking fountains. Delicious organic ice cream in a very large selection. Good snacks. Cozy atmosphere.
View original review in German
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Inclusions
Schönbrunn Palace & Gardens
Schönbrunn Zoo
Schönbrunn Palace & Gardens
Schönbrunn Zoo
The zoo was amazing and we only had a flying visit. It was a shame the Pandas were not there but to see the polar bears, elephants, rhinos, hippos, giraffes, penguins and all manner of other animals. It was a great surprise having originally gone to see the Christmas markets at Schönbrunn Palace. Brilliant day out, thank you.
The Panda exhibit was closed and the main reason for my trip. The service was convenient and venue was delightful aside from the main attraction ghosting it.
Alex had a calm and ckear voice. Gathered the group very carefully every time. He showed his love for the venue Schönbrunn and made us aware of its beaty and its curses. Thank you Alex !!
The Zoo was well layed out and the staf was friendly, however the animals was not really on show as the weather was cold and also they advertise Panda'a which was not there with their enclosure being worked on.
The gentleman who guided us was very nice and had a lot to say. It was entertaining and interesting. All in all, a successful day.
View original review in German
I’ve been on five tours so far, and I can confidently say that Michael S. is the best tour guide I’ve ever had. His passion and energy bring the stories of Schönbrunn to life in a way that’s truly captivating. He isn’t just reciting dull facts or rattling off history; he delivers each story with a theatrical flair, making it feel like you’re stepping right into the past. His storytelling skills are exceptional, keeping the tour engaging and entertaining from start to finish. If you’re looking for a guide who can make history exciting and memorable, Michael S. is the one to choose. This was far from the usual boring tour—it was an unforgettable experience!
A really nice traditional zoo, animals all looked well looked after . Some of the old buildings were excellent and like walking back in time
We had a very knowledgeable tour guide Michael S. He was very good and answered questions. The palace was amazing so beautiful and stunning architecture. Well worth a visit and so easy to use the metro to get there from vienna city centre.
Historic zoo. Third visit for us. A fine collection of animals, but the cages aren't necessarily up to today's standards. And above all, a huge disappointment: the absence of the pandas, whose enclosure is under construction!
View original review in French
Nothing special. Having troubble seeing animals in the sense that they were nowhere to be seen. The path and the cages are not designed to see animals in their habitat. Except a few specimens where you can have an overview of the cage , the rest were hidden. It seemed that there were more giftshops and restaurants than animals to see. Overall it was ok but nothing special.
We were in Schönbrunn on November 2nd, the zoo was full to bursting as it was still the fall vacations and unfortunately almost none of the restaurants were open! Beer garden closed, stand near the penguins closed, dismantled, stand near the main entrance coming from the palace closed, cleaned up. There were only 2 stands open, 1 pretzel stand and 1 stand where crowds of people were queuing. Or you could go to the restaurant. We then went to the Tiroler Haus restaurant, very unfriendly, prices horrendous and nothing on the plate. I'm not surprised why the families bring everything themselves. And as an Austrian, you are actually 2nd class, they only look at foreigners. Apart from that, we really enjoyed it. Unfortunately, a lot of the attractions were closed due to renovation work and we will definitely be back next year.
View original review in German
Perfect prices, nice zoo, very clean, a lot of different animals. Wr are a little bit unhappy because there is no Pandas but ok we will back again soon.
The ticketing experience was very smooth. We liked the Zoo and we really liked the guided tour of the Palace and Gardens. Our guide Alex was excellent, both very informative and humorous.
We loved the giraffe ❤️ the monkeys were super cute, the penguins, the coalas, the flamingos... We loved that we can encounter with some of the animals! But unfortunately we couldn't enjoy the pandas. Hope that they will come back soon.
loved all the animals there. the cheetah showed itself a lot and was very active! the seals and penguins especially and the entrance to this small museum like spiral where you can find out all about antarctica was awesome. accessing the tickets was easy through whatsapp!
The tour guide had to improvise a lot, sometimes not entirely serious anecdotes could not be distinguished from information. On the positive side, he made a recognizable attempt to give a comprehensible, individual classification of the historical events, but sometimes threw people around so quickly that it was almost impossible to follow. This was partly due to the fact that there was no time slot for the tour of the castle. Although we were asked at the beginning whether we wanted to go to the palace or the garden first, the decision in favor of the palace meant that we had to "squeeze in" and then on the one hand there was idle time and on the other hand rooms were spontaneously left out "Quote: There are too many people, we'll go to the Great Room first and do it later" - there was no later. The garden tour was then much more relaxed and very interesting
View original review in German
The device only worked in the immediate vicinity of the Guid and woe betide the visitor when the Guid turned around. Then the reception was 90% gone (not only for me). Even repeated reminders to the Guid to hold the device properly by the mouth only helped to a limited extent.
View original review in German
It was a good overall view of the palace if you dont have a lot of time (more then 3 hrs) to explore on your own. It wasnt a wow though, finding the tour was not easy (no clear signs of where to go) ans you reallt just see the basics of the palace and a portion of the gardens.
Animals look happy💚 zoo is really nice place💚 we are looking forward to see pandas next year🤩
Our visit to Schönbrunn was made into an unforgettable excursion by the very engaging tour guide Katharina Mölk. The nice anecdotes made the tour very entertaining and amusing. Many thanks for that. Bärbel &Norbert
View original review in German
Our tour guide was exceptional. He gave us a very entertaining tour with very pleasing detailed knowledge and lots of nice anecdotes. Many thanks again for this.
View original review in German
The zoo was beyond expectations. I really enjoyed my time with such diversity of animals, my favorite sopt definitely was the little goats area.
A very nice zoo with a great variety of species We especially liked the Kia's when we could watch them taking apart a box. Clean facilities and clean enclosures. A successful project
View original review in German
Yes our visit to the zoo was very nice the giraffes, the elephants the penguins and even more but above all dwe visit to the zoo was exciting because our great-grandson was there for the 1st time will certainly come back. I have to say the whole zoo is beautiful.
View original review in German
The castle itself and the parks. Our guide let us experience the history of the Habsburgs at first hand. His explanations were interesting and sometimes peppered with humor.
View original review in German
Inclusions
Exclusions
The Vienna Zoo is home to almost 700 animal species, ranging from Siberian tigers, Queensland koalas, giant pandas, and crowd-favorites like African Bush elephants and orangutans. The zoo provides naturalistic environments and participates in conservation initiatives to save endangered animals from extinction.
Go for: Skip-the-line tickets
Duration: Flexible
Guide: Not available
Recommended tours:
Go for: Combo tickets, including skip-the-line entry
Duration: Flexible
Guide: English, German, Italian, or Spanish-speaking guide (optional for the Palace tour)
Recommended tours:
Go for: Combo tickets, with skip-the-line access
Duration: Flexible
Guide: Audio guide in English, German, Spanish, Italian, French, Polish, and Hebrew
Recommended tours:
The Vienna Zoo takes you through some of the world’s most diverse habitats, each themed zone meticulously curated to mimic the animals’ original environments. These zones encourage the animals to act as they naturally would in the wild. The zoo is spread over 17 hectares and houses over 700 species of animals.
Established: 2003
Inside: Giant pandas
Native to: China
Established: 1906
Inside: African elephants
Native to: Sub-Saharan Africa
Established: 1912
Inside: Piranhas, lionfishes, Moray eels, stingrays, jellyfishes, rattlesnakes, cobras, lizards, and more
Native to: Indian and Pacific oceans
Established: 1907
Inside: Free-flying birds, vampire bats, Pygmy marmosets, giant snails, Asian small-clawed otters, and more
Native to: Central and South America
Established: 1928
Inside: Siberian tigers, Amur leopards, lions, cheetahs, and more
Native to: India, Africa, far east of Russia, and north China
Established: 1998
Inside: Jaguars, capybaras, rheas, tapirs, and monkeys
Native to: Marshy areas of South America, particularly Brazil, Venezuela, and Colombia
Established: 2002
Inside: Fennec foxes, meerkats, sand cats, desert tortoises, and various snakes and lizards
Native to: Scrublands and arid regions of North Africa, southern Africa, the Arabian Peninsula, and parts of Central Asia.
Established: 2002
Inside: Australian koala
Native to: Australia
Established: 1995
Inside: Species of flamingos, like the Greater flamingo and Chilean flamingo
Native to: Lagoons, mudflats, and shallow coastal lakes in parts of Africa and Southern Europe
The Vienna Zoo not only provide naturalistic living conditions for their animals but also support research initiatives and actively raise awareness against unfair animal practices.
The Schonbrunn Zoo offers a variety of animal species, ranging from land mammals to amphibians, and aquatic animals, spread across 17 hectares. With large crowds and busy pathways, exploring all these exhibits may be a tiresome experience for little legs. If you are planning a school excursion or have a large number of children in your company, you may consider the following activities.
January: 9:30am to 4:30pm
February: 9am to 5pm
March: 9am to 5:30pm
April to September: 9am to 6:30pm
October (until daylight saving time ends): 9am to 5:30pm
October to December: 9am to 4:30pm
Animal feeding shows at the Vienna Zoo are more than just a visual treat. The zookeepers offer additional commentary to educate visitors about their diet and habitat challenges.
Note: In case of an emergency, these shows may also be canceled on short notice. Confirm their timings from the information desk at the start of your tour.
Best time to visit the Vienna ZooAddress: Maxingstraße 13b, 1130 Wien, Austria
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You can skip ahead of long lines and enjoy priority access to the zoo with these Vienna Zoo skip-the-line tickets. These tickets are valid until December 31, 2025. Opt for these tickets to save time and spend more time exploring the variety of animals at the zoo.
We recommend you purchase Vienna Zoo skip-the-line tickets online to avoid standing in long lines, save money, and enjoy priority access to the exhibits. Booking tickets online is convenient and ensures a hassle-free experience. You can also choose between a variety of combo tickets, which also include access to the nearby Schonbrunn Palace.
If you book Vienna Zoo skip-the-line tickets online, you can chance upon exclusive reduced prices and choose between several combo offers, including access to the Schonbrunn Palace. Booking tickets online is also convenient and ensures guaranteed access to the zoo no matter the crowd on the day of your visit.
The entry tickets include access to all the animal enclosures inside, including the Big Cat House, Giant Panda House, Polarium, and more. The Vienna Zoo priority entry tickets allow you to avoid long lines and enjoy direct access inside the zoo. Save money with Schonbrunn Zoo combo tickets, including access to all exhibits along with a panoramic train ride through the Palace grounds.
Yes, you can enter the Vienna Zoo a second time with the same ticket, but only if you get it stamped from the visitor information centers before leaving the exit. If you plan to dine at the Gasthaus Tirolergarten or the Landtmann’s Park cafe, you have to get your tickets stamped, as these outlets are situated beyond the perimeter.
Yes, you need to book separate Schonbrunn Palace tickets to explore its Grand Gallery, Royal apartments, Hall of Mirrors, and more. The Vienna Zoo tickets only allow you to tour the animal enclosures. You can save big with Schonbrunn Zoo combo tickets, including access to the zoo enclosures, the interiors of the palace, as well as a scenic train ride through the Palace gardens.
Yes, you need separate tickets to ride the Schonbrunn Zoo panoramic train. The train runs every 45 minutes and crosses through the Kaiserpavillion, Elephant Park, and the Tirolerhof.
Both the Vienna Zoo and the palace are located within the same Schonbrunn Palace grounds. The zoo is spread across 17 hectares and is positioned near the Gloriette and Neptune Fountain of the Palace Park. The Habsburg Royal Apartments in the main palace complex are around 1km away from the zoo premises.
If you are inside the Schonbrunn Palace premises, walk towards the Gloriette statue or the Neptune Fountain on the Palace grounds, and follow the directions to the zoo. If you are outside, opt for public transport. The U4 Bahn, bus lines 51A and 56A, and tram lines 10, 52, and 60 pass through Hietzing, a short walk from the Vienna Zoo.
It is best to get a map from the information centers near the zoo entrances to plan your route effectively. If you have trouble finding your way inside, look for the Kaiserpavillion. It is the core of the Schonbrunn Zoo, from where the animal exhibits radiate out in different directions. You will also find a public telephone, a cloakroom, a dining outlet, and drinking fountains here.