Headout is an authorized and trusted partner of the venue, offering curated experiences to enjoy this attraction. This is not the venue's website.
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Alex had a calm and ckear voice. Gathered the group very carefully every time. He showed his love for the venue Schönbrunn and made us aware of its beaty and its curses. Thank you Alex !!
The gentleman who guided us was very nice and had a lot to say. It was entertaining and interesting. All in all, a successful day.
View original review in German
I’ve been on five tours so far, and I can confidently say that Michael S. is the best tour guide I’ve ever had. His passion and energy bring the stories of Schönbrunn to life in a way that’s truly captivating. He isn’t just reciting dull facts or rattling off history; he delivers each story with a theatrical flair, making it feel like you’re stepping right into the past. His storytelling skills are exceptional, keeping the tour engaging and entertaining from start to finish. If you’re looking for a guide who can make history exciting and memorable, Michael S. is the one to choose. This was far from the usual boring tour—it was an unforgettable experience!
We had a very knowledgeable tour guide Michael S. He was very good and answered questions. The palace was amazing so beautiful and stunning architecture. Well worth a visit and so easy to use the metro to get there from vienna city centre.
The ticketing experience was very smooth. We liked the Zoo and we really liked the guided tour of the Palace and Gardens. Our guide Alex was excellent, both very informative and humorous.
Our guide Romana's kindness and quality of narration kept us enthralled for 2 hours. It was great! Thanks again
View original review in French
Empathetic and knowledgeable guide Mrs. Romana. Beautiful palace , shame about gardens surely much more spectacular in spring/summer.
View original review in Italian
The tour guide had to improvise a lot, sometimes not entirely serious anecdotes could not be distinguished from information. On the positive side, he made a recognizable attempt to give a comprehensible, individual classification of the historical events, but sometimes threw people around so quickly that it was almost impossible to follow. This was partly due to the fact that there was no time slot for the tour of the castle. Although we were asked at the beginning whether we wanted to go to the palace or the garden first, the decision in favor of the palace meant that we had to "squeeze in" and then on the one hand there was idle time and on the other hand rooms were spontaneously left out "Quote: There are too many people, we'll go to the Great Room first and do it later" - there was no later. The garden tour was then much more relaxed and very interesting
View original review in German
The device only worked in the immediate vicinity of the Guid and woe betide the visitor when the Guid turned around. Then the reception was 90% gone (not only for me). Even repeated reminders to the Guid to hold the device properly by the mouth only helped to a limited extent.
View original review in German
It was a good overall view of the palace if you dont have a lot of time (more then 3 hrs) to explore on your own. It wasnt a wow though, finding the tour was not easy (no clear signs of where to go) ans you reallt just see the basics of the palace and a portion of the gardens.
Our visit to Schönbrunn was made into an unforgettable excursion by the very engaging tour guide Katharina Mölk. The nice anecdotes made the tour very entertaining and amusing. Many thanks for that. Bärbel &Norbert
View original review in German
Our tour guide was exceptional. He gave us a very entertaining tour with very pleasing detailed knowledge and lots of nice anecdotes. Many thanks again for this.
View original review in German
The castle itself and the parks. Our guide let us experience the history of the Habsburgs at first hand. His explanations were interesting and sometimes peppered with humor.
View original review in German
I train guides, he was alright but could be better, I found his insensitivity to other cultures or maybe its cultural thing or an issue with language. Joking is ok, but read your group before starting inappropriate remarks that may not be well received by members of your cultural diversified group. I shrugged it off most times but other times it upset me.
Alex was a great guide to a very interesting palace. He made to palace come alive with his stories. It was a little bit difficult to find the meeting place though.
It was a wonderful excursion into a bygone era. Many thanks to our guide Franz, who led us through the castle and the garden with a lot of knowledge and Viennese charm. It is not nice that you are sometimes forced to hurry instead of lingering because of the many groups. Otherwise it was a successful excursion, many thanks for that
View original review in German
It was a fantastic tour thanks to our guide Mr. Micheal Schefts. We enjoyed his tour so much and learnt many things. Next time ı would like to participate another tour with his guidance. . Thank you so much Micheal🙏🏼💐
Our guide Michael S. was excellent. He was in interesting historian that brought the palace to life as we walked through it.
The guide Michael kind of rambled sometimes and was hard to understand with a heavy accent. Some of the topics he discussed were very interesting but some were kind of personal to him I think and could have been a better experience with less "color". Nice guy but started late and we were all standing in the sun waiting for others that were late, I don't believe that they ever showed.
I really enjoyed the zoo. The palace tour was nice but very crowded and could barely hear the tour guide even with the headsets due to the number of people being crammed into the rooms. Headout was nice to work with and we were able to reschedule part of our trip due to scheduling snafu very easily.
The guide (Macedonian) was great! Relaxed, sympathetic, very good knowledge, TOP! Thank you very much. I took the English tour because my friend from Croatia was visiting.
View original review in German
The time frame is perfect, finally enough time to get a real impression Great tour and lots of interesting facts
View original review in German
We had an excellent guide Alexander. We've never had such a great guide. Thank you very much, we were very satisfied. He told us a lot of interesting information about Schonbrun Castle and was a very entertaining :)
Our guide Michael gave us a great insight into the history of Schönbrunn and left us with wonderful impressions.
View original review in German
The bus trip and the guided tour of the castle were very enjoyable with entertaining explanations. We would recommend the tour at any time
View original review in German
8% off
Inclusions
Schönbrunn Palace & Gardens
Schönbrunn Zoo
Schönbrunn Palace & Gardens
Schönbrunn Zoo
The zoo was amazing and we only had a flying visit. It was a shame the Pandas were not there but to see the polar bears, elephants, rhinos, hippos, giraffes, penguins and all manner of other animals. It was a great surprise having originally gone to see the Christmas markets at Schönbrunn Palace. Brilliant day out, thank you.
The Panda exhibit was closed and the main reason for my trip. The service was convenient and venue was delightful aside from the main attraction ghosting it.
Alex had a calm and ckear voice. Gathered the group very carefully every time. He showed his love for the venue Schönbrunn and made us aware of its beaty and its curses. Thank you Alex !!
The Zoo was well layed out and the staf was friendly, however the animals was not really on show as the weather was cold and also they advertise Panda'a which was not there with their enclosure being worked on.
The gentleman who guided us was very nice and had a lot to say. It was entertaining and interesting. All in all, a successful day.
View original review in German
I’ve been on five tours so far, and I can confidently say that Michael S. is the best tour guide I’ve ever had. His passion and energy bring the stories of Schönbrunn to life in a way that’s truly captivating. He isn’t just reciting dull facts or rattling off history; he delivers each story with a theatrical flair, making it feel like you’re stepping right into the past. His storytelling skills are exceptional, keeping the tour engaging and entertaining from start to finish. If you’re looking for a guide who can make history exciting and memorable, Michael S. is the one to choose. This was far from the usual boring tour—it was an unforgettable experience!
A really nice traditional zoo, animals all looked well looked after . Some of the old buildings were excellent and like walking back in time
We had a very knowledgeable tour guide Michael S. He was very good and answered questions. The palace was amazing so beautiful and stunning architecture. Well worth a visit and so easy to use the metro to get there from vienna city centre.
Historic zoo. Third visit for us. A fine collection of animals, but the cages aren't necessarily up to today's standards. And above all, a huge disappointment: the absence of the pandas, whose enclosure is under construction!
View original review in French
Nothing special. Having troubble seeing animals in the sense that they were nowhere to be seen. The path and the cages are not designed to see animals in their habitat. Except a few specimens where you can have an overview of the cage , the rest were hidden. It seemed that there were more giftshops and restaurants than animals to see. Overall it was ok but nothing special.
We were in Schönbrunn on November 2nd, the zoo was full to bursting as it was still the fall vacations and unfortunately almost none of the restaurants were open! Beer garden closed, stand near the penguins closed, dismantled, stand near the main entrance coming from the palace closed, cleaned up. There were only 2 stands open, 1 pretzel stand and 1 stand where crowds of people were queuing. Or you could go to the restaurant. We then went to the Tiroler Haus restaurant, very unfriendly, prices horrendous and nothing on the plate. I'm not surprised why the families bring everything themselves. And as an Austrian, you are actually 2nd class, they only look at foreigners. Apart from that, we really enjoyed it. Unfortunately, a lot of the attractions were closed due to renovation work and we will definitely be back next year.
View original review in German
Perfect prices, nice zoo, very clean, a lot of different animals. Wr are a little bit unhappy because there is no Pandas but ok we will back again soon.
The ticketing experience was very smooth. We liked the Zoo and we really liked the guided tour of the Palace and Gardens. Our guide Alex was excellent, both very informative and humorous.
We loved the giraffe ❤️ the monkeys were super cute, the penguins, the coalas, the flamingos... We loved that we can encounter with some of the animals! But unfortunately we couldn't enjoy the pandas. Hope that they will come back soon.
loved all the animals there. the cheetah showed itself a lot and was very active! the seals and penguins especially and the entrance to this small museum like spiral where you can find out all about antarctica was awesome. accessing the tickets was easy through whatsapp!
The tour guide had to improvise a lot, sometimes not entirely serious anecdotes could not be distinguished from information. On the positive side, he made a recognizable attempt to give a comprehensible, individual classification of the historical events, but sometimes threw people around so quickly that it was almost impossible to follow. This was partly due to the fact that there was no time slot for the tour of the castle. Although we were asked at the beginning whether we wanted to go to the palace or the garden first, the decision in favor of the palace meant that we had to "squeeze in" and then on the one hand there was idle time and on the other hand rooms were spontaneously left out "Quote: There are too many people, we'll go to the Great Room first and do it later" - there was no later. The garden tour was then much more relaxed and very interesting
View original review in German
The device only worked in the immediate vicinity of the Guid and woe betide the visitor when the Guid turned around. Then the reception was 90% gone (not only for me). Even repeated reminders to the Guid to hold the device properly by the mouth only helped to a limited extent.
View original review in German
It was a good overall view of the palace if you dont have a lot of time (more then 3 hrs) to explore on your own. It wasnt a wow though, finding the tour was not easy (no clear signs of where to go) ans you reallt just see the basics of the palace and a portion of the gardens.
Animals look happy💚 zoo is really nice place💚 we are looking forward to see pandas next year🤩
Our visit to Schönbrunn was made into an unforgettable excursion by the very engaging tour guide Katharina Mölk. The nice anecdotes made the tour very entertaining and amusing. Many thanks for that. Bärbel &Norbert
View original review in German
Our tour guide was exceptional. He gave us a very entertaining tour with very pleasing detailed knowledge and lots of nice anecdotes. Many thanks again for this.
View original review in German
The zoo was beyond expectations. I really enjoyed my time with such diversity of animals, my favorite sopt definitely was the little goats area.
A very nice zoo with a great variety of species We especially liked the Kia's when we could watch them taking apart a box. Clean facilities and clean enclosures. A successful project
View original review in German
Yes our visit to the zoo was very nice the giraffes, the elephants the penguins and even more but above all dwe visit to the zoo was exciting because our great-grandson was there for the 1st time will certainly come back. I have to say the whole zoo is beautiful.
View original review in German
The castle itself and the parks. Our guide let us experience the history of the Habsburgs at first hand. His explanations were interesting and sometimes peppered with humor.
View original review in German
Inclusions
Vienna HOHO
Schönbrunn Palace & Upper Belvedere Palace
Please click here for detailed route maps and boarding points.
You can join the tour at any stop and hop on and off for the duration of your ticket.
Red Route
Blue Route
Vienna HOHO
Schönbrunn Palace & Upper Belvedere Palace
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
The music was great! The venue was awesome! The singers were outstanding! There are no photos from the concert since taking pictures or video is not allowed during the performance. We had great time and would definetely go again if in Vienna. Pictures of hall were taken during the antract. In addition, we were in Vienna in late November so the Christmas market at Schonbrunn Palace was a pleasure to the soul. Some pictures attached are from the market. Tips: We book the seats in cathegory A and it was definitely worth it. There was a recomendation on the ticket to arrive 15 min before the performance to avoid the delays. We arrived 45 min before since we were using public transportation and didnt want to be late. It was a great bonus for us. Your ticket comes with category for seating but not the reserved seats. Cathegory A was seats from the row 3 to 7 or 8. Since we were almost the first ones to enter the concert hall, we were able to reserve the seats in row 3 in the center.
The music was wonderful, the musicians - perfect and the repertoire selected with taste. Both singers were artistic.
View original review in German
Amazing venue! Second part of the concert was especially great. It was a bit hot though and windows could have been open. Seats weren't the most comfortable. Highly recommend though.
The musicians and soloists were very talented and a delight to listen to! My only feedback would be to communicate more about the availability of programs. We didn't know there were any (and for sale) until intermission.
I bought my tickets on the website/app and picked them up at the box office on the day of the concert, and everything was fine. My tickets were right there. I recommend it!
View original review in Portuguese
The preformers, the music, the ambiance.
It was good. We were seated in category C. I would have liked the music to be a bit louder or more voluminous at the back.
View original review in German
A short programm f the pieces played on one page ould be welcome! The singers were very good but will remain anonymous!
The location and the quality was amazing.
Great show, great atmosphere, but it was so hot!
View original review in French
The room we were in! Beautiful space in the Schloss itself.
evetything was perfect in every way! thank you very much!
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Inclusions
Validity
I was able to use those tickets easily and I used all public transportation so I visited all historical places in Vienna.
The access to public transport was excellent. We used the trams and underground to get around. Because the weather was good we didn't visit many museums, but those we did gave us a discount without any problems
Being able to get on and off subways and buses at will. The reductions due to age proved to be more attractive than the reduction offered by City Card
View original review in Italian
Everything was completely unproblematic and pleasant. I was very impressed by the public transport in Vienna with its short cycle times
View original review in German
The ticket has a very fair price and the public transportation in Vienna is excellent. In addition, the ticket cannot be used for discounts.
View original review in German
Vienna is simply a beautiful and highly interesting city. We will probably be back and will buy the Vienna City Card again. It is practical with many good benefits.
View original review in German
We were able to use local public transport for 72 hours without having to buy extra tickets. There were discounts at some museums, which quickly added up.
View original review in German
Everything went in the best way. Everything was perfectly organized I was able to take public transportation with VIENNA CITY CARD with ease without experiencing any difficulties. Punctual means very easy to use with very detailed directions..... Impossible to go wrong..., On my next trip to Vienna it is the first thing I will purchase again. 🔝
View original review in Italian
The Vienna card made it very easy to use public transit. I wish for the extra auto tours of the city there were more exaperiences listed.
Everything was easy to reach by subway and streetcar. It's especially nice how often the streetcars run. The discounts at museums and so on are also good.
View original review in German
I wanted only transfers within Vienna, but it seem that I've paid also for entrance to attractions which I did NOT used.
Used various discounts and was also able to make good use of the excellent public network without having to deal with a vending machine. Not a single check was made.
View original review in German
Our Vienna trip was nothing less than spectacular. The 72 hour public transport pass we bought was easy to order and easy to use.
We enjoyed being able to have the extra freedom to explore Vienna using available public transport. We weren't sure if we were required to tap on and off buses, trams and trains so assumed we could simply show our passes to a conductor upon request. Instructions regarding this could have been provided following our online purchase. Overall, a good experience.
The ticket is very user-unfriendly and it would be advisable to optimize the whole thing in terms of ergonomics and usability. Redeeming the so-called discounts is completely opaque. It would also be helpful to point out that the ticket is hardly worthwhile for older people (65 and over), as the age-related discount is more attractive at many museums.
View original review in German
The total independence on the road is fantastic. I could hop on any train without thinking and just set off. That made my vacation in Vienna very relaxed. I can only recommend this option.
View original review in German
We liked going by metro without wasting time with tickets. I also benefited from small discounts at museums and other tourist attractions
It was very convenient to have unlimited use of all public transportation to get to all the sights we wanted to see. The price was also fair.
View original review in German
The well connected public transport and the convenience and variety of them. People are nice and accommodating and my girlfriend felt really safe traveling at night.
Although a bit cumbersome with the upload of the ticket into the Vienna app - a great idea! And the price - unbeatable We also took advantage of discounted admission to the Ernst Fuchs Museum
View original review in German
L'esperienza è stata accettabile ma c'erano pochi sconti rispetto ad altre card di altre città europee, inoltre abbiamo pagato l'audio guida ma non era funzionante. Ci piacerebbe ricevere almeno il rimborso per le audio guide.
I mezzi di trasporto sono davvero molto ben distribuiti, con passaggi frequenti e ben indicati. Le metropolitane in particolare, sono molto efficienti e ben pulite.
I could have got a much cheaper ticket which gave me the same amount of travel. I did not want or need the extras. The categories above do not fit with this type of ticket.
Being able to freely use public transport. It was great. Luckily I was able to get the tickets on my phone. However, although I downloaded the headout app. I couldn't activate it because the link was "empty," despite repeated attempts.
Using the card is very convenient, but I was surprised by the fact that I bought the card online and could not download it to my phone. It was good that we were able to find an info office to get a paper card! Once the card was received, there were no problems! I use it both in public transport and in museums!
Go for: Skip-the-line tickets
Duration: 2 to 3.5 hours
Guide: English, German, French, Spanish, or Italian-speaking licensed guide
Recommended tours:
Go for: Small-group guided tours
Duration: 3.5 hours
Guide: German, English, Spanish, French, or Russian-speaking guide
Recommended tours:
Go for: Train rides and concert tickets
Duration: 2 to 4.5 hours
Guide: Multilingual audio guide
Recommended tours:
Go for: City tours and combo tickets
Duration: 24 to 144 hours (Flexible)
Guide: English, German, or Spanish-speaking tour guide
Recommended tours:
Most Schonnbrunn Palace tours, including ones that offer skip-the-line access, professional guides, and panoramic train rides have flexible cancellation policies. If you have a change in plans or want to reschedule, you can cancel your tickets up to 24 hours before the experience begins and get a full refund on your purchase.
Housed within the former Winter Riding School, the Imperial Carriage Museum showcases an impressive collection of ceremonial carriages, sleighs, and other vehicles used by the Habsburg monarchs. From decorated coronation coaches to elegant baroque carriages, each exhibit provides insight into the opulence and grandeur of the imperial court.
Imperial Carriage Museum ticketsDesigned to engage children through hands-on activities, this museum offers a range of thematic displays. From dress-up stations and art workshops to historical reenactments and scavenger hunts, children can immerse themselves in the rich cultural heritage of Schonbrunn in an entertaining manner.
Duration of visit: You may opt for either a short tour of 40 minutes or choose to spend almost 4 hours inside the Schonbrunn Palace.
Best time to visit: The mild weather from April to May or September to October is the best time to visit the Schonbrunn Palace. Avoid weekends and public holidays to enjoy relatively lesser crowds.
Detailed Schonbrunn Palace hoursAddress: Schönbrunner Schloßstraße 47, 1130 Vienna, Austria
Find on maps
With the sheer size of the palace park and the number of rooms, here’s a breakdown of how you can plan your day at the Schonbrunn Palace.
The Belvedere Palace, a Baroque masterpiece, is an architectural gem in Vienna. Comprising Upper and Lower Belvedere, it houses an impressive collection of Austrian art, of which Gustav Klimt's ‘The Kiss’ is a highlight. The meticulously landscaped gardens add to its allure.
Belvedere Palace ticketsEstablished in the 16th century, the Spanish Riding School is one of the oldest and most prestigious equestrian schools in the world. Located in Vienna's Hofburg Palace, the Spanish Riding School is famed for its Lipizzaner horses and the precision and elegance of their performances.
Spanish Riding School ticketsAustria’s Leopold Museum is a tribute to its modern art. Renowned for its Egon Schiele and Gustav Klimt masterpieces, it houses the world's largest Schiele collection. The museum's striking architecture and avant-garde exhibits make it a vibrant cultural hub in the heart of Vienna.
Leopold Museum ticketsThe Albertina Museum is a world-renowned art gallery housing an unparalleled collection of prints and drawings, including masterpieces by Durer, Rembrandt, Michelangelo, and contemporary giants like Picasso and Warhol. The museum also hosts temporary exhibitions highlighting various artistic styles.
Albertina Museum ticketsYes, you can book Schonbrunn Palace and Gardens skip-the-line guided tours online. These tour tickets offer priority access and also include an English, German, French, Spanish or Italian-speaking licensed guide.
Schonbrunn Palace tours start from . The Schonbrunn Palace and Gardens skip-the-line guided tour, including multilingual, professional guides start from €43. If you are on a budget, you can choose Palace tickets that include a panoramic train ride through 9 monuments around the palace and cost around €15.
We recommend you purchase Schonbrunn Palace tours online to ensure guaranteed access to the palace no matter the crowd on the day of your visit. Booking tickets online is more convenient and also saves time and money.
A majority of the Schonbrunn Palace tours offer skip-the-line access along with expert guides to acquaint you with the history and cultural significance of the palace. You can also choose between a number of unique experiences, like a virtual tour of the Schonbrunn Palace, panoramic train rides, or a Mozart and Strauss concert at the Orangery.
Yes, if you purchase Schonbrunn Palace tours online, you can avail yourself of discounted deals, combo offers, and complimentary add-ons. With Schonbrunn Palace and Vienna Zoo combo tickets, you can save almost 8% of original individual ticket prices and visit both the UNESCO World Heritage Site as well as the world's oldest zoo. The Vienna City guided tour also offers priority access to over 70+ museums and landmarks within the city and helps you save money and make the most of your visit to Vienna.
All Schonbrunn Palace tours, including tickets with train rides and concerts offer flexible cancellation policies. If your plans change, you can cancel them up to 24 hours before the experience begins and get a full refund on your purchase.
We recommend you spend at least 3 to 4 hours at the Schonbrunn Palace to explore all its levels, admire its rooms, architecture, and artworks, and visit its orangery and well-maintained gardens.